Refund policy

Squeezii Co. Refund & Damaged Item Policy

At Squeezii Co., customer satisfaction is important to us. We carefully work with our suppliers and shipping partners to deliver your products safely. If your order arrives damaged, please follow the policy below so our support team can review your claim.

Damaged or Defective Items

If you receive an item that is damaged or defective upon delivery, you must contact our support team within 3 calendar days of the confirmed delivery date to be eligible for a refund or replacement review.

To submit a claim, please email squeeziicosupport@gmail.com with the following information:

- Your order number.

- The email address used to place your order.

- Clear photos showing the damaged or defective product.

- Photos of the original packaging, including any visible damage to the shipping box or package.

- A brief description of the damage and when you received the order.

Please retain the original packaging until your claim has been reviewed. Our team may request additional photos or information to verify the reported damage.

Reporting Deadline

Damage claims must be submitted within 3 calendar days of the delivery date shown by the shipping carrier. Claims submitted after this period may not qualify for a refund or replacement, except where required by applicable law.

Refunds and Replacements

Once we receive your claim and supporting photos, our support team will review the information and determine the appropriate resolution.

Depending on the circumstances, an approved claim may qualify for:

- A replacement item.

- A refund to the original payment method.

- Another resolution agreed upon by Squeezii Co. and the customer.

If a refund is approved, please allow additional processing time for your payment provider or financial institution to post the funds.

Return Shipping

Do not return a damaged item unless our support team instructs you to do so. If a return is required, our team will provide instructions regarding the return process and any applicable shipping arrangements.

Items Not Eligible for Damage Claims

Claims may be denied if the reported damage cannot be reasonably verified, if the damage occurred after delivery due to misuse or improper handling, or if the claim does not meet the requirements of this policy, subject to applicable consumer protection laws.

For damaged or defective orders, please contact:

Squeezii Co. Customer Support

Email: squeeziicosupport@gmail.com

Please include your order number in the subject line to help us process your request efficiently.

Thank you for shopping with Squeezii Co. We appreciate your business and the opportunity to resolve any issues with your order.

This policy does not limit any rights you may have under applicable consumer protection laws.